Privacy Policy
Effective Date: 5 May 2025
Last Updated: 5 May 2025
At SmartTruckers (dispatchfortruckers.com), your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with GDPR, CCPA, and other applicable data protection laws.
1. Who We Are
Dispatch for Truckers is a US-based dispatch service for truckers and owner-operators. If you have questions about how we process your data, you can reach us at:
📧 [email protected]
2. What Personal Data We Collect
We collect the following types of data:
- Contact information: name, phone number, email address
- Business info: company name, DOT/MC number if applicable
- Communication data: messages you send to us by form, email, or phone
- Technical data: IP address, browser type, device type, usage behavior via cookies and analytics tools (e.g., Google Analytics)
We do not knowingly collect or process data of individuals under 18.
3. Why We Collect Your Data (Legal Basis) – GDPR
We process your data for:
- Contractual necessity – to provide dispatch services
- Legitimate interest – to improve our services, prevent fraud, and market to businesses
- Consent – for marketing emails, if you opted in
- Legal obligation – if required by law
4. How We Use Your Data
We use your personal data to:
- Respond to your inquiries
- Provide and manage dispatch services
- Communicate updates or service offers (if opted in)
- Analyze and improve website functionality
We do not sell your personal data.
5. Data Sharing and Third Parties
We may share your data with:
- Service providers (CRM, email platforms, analytics tools)
- Legal authorities, if required by law
All vendors are required to follow strict data protection standards.
6. Data Storage and International Transfers
Data is primarily stored in the United States. If you’re in the EU/EEA, your data may be transferred outside of Europe in compliance with GDPR using standard contractual clauses or other safeguards.
7. Your Rights (GDPR & CCPA)
If you are an EU/EEA resident (GDPR), you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent
- Data portability
If you are a California resident (CCPA), you have the right to:
- Know what personal data we collect and why
- Request a copy of your personal data
- Request deletion of your data
- Opt out of data selling (we do not sell personal data)
- Not be discriminated against for exercising your rights
To exercise your rights, email us at: [email protected]
8. Cookies and Tracking Technologies
We use cookies and analytics tools (e.g., Google Analytics) to understand user behavior and improve our site. You can manage cookie preferences via your browser settings.
9. Data Retention
We retain your personal data only as long as necessary for service delivery, legal compliance, or legitimate business needs.
10. Updates to This Policy
We may update this Privacy Policy as necessary. The latest version will always be posted on this page with the date of the last update.
Contact
If you have any questions, concerns, or data requests, contact us at:
📧 [email protected]